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Artificial intelligence is a net positive for travel, according to a show-of-hands after a lively debate which rounded off the Technology Summit at this year’s WTM London. The role of AI in travel was debated by two teams of three. Those agreeing with the proposition – AI is the enemy of travel – were led by Stephen Joyce from Protect Group, with the dissenters led by Christian Watts of Magpie Travel.
Published: Thu, 06 Nov 2025 12:31:07 +0000
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In a pivotal discussion, H.H. Princess Sara bint Salman Al‑Saudi Al‑Saud and Mr. AlHamdan outlined how Saudi Arabia is stepping into the global tourism spotlight by hosting the 26th UN Tourism General Assembly in Riyadh (7-11 November 2025) — coinciding with the 50th anniversary of the UN tourism body. They emphasised Saudi’s intent to leverage this milestone to showcase its transformation under Vision 2030, and to set a new course for the industry under the theme “AI-Powered Tourism: Redefining the Future.” The roundtable highlighted three core areas of focus: deepening international collaboration across 160+ member states; embedding artificial intelligence and sustainable innovation into the travel ecosystem; and using the event as a platform to accelerate Saudi’s role as a global tourism hub and model of responsible growth.
Published: Thu, 06 Nov 2025 12:01:00 +0000
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The second day of World Travel Market London 2025 welcomed the main sessions of this year’s DEAI Summit. It also saw more discussions on AI, sustainability and marketing and touched on how humour can be used to sell travel.
An early session in the DEAI Summit highlighted ‘inclusion fatigue’ and political resistance to diversity initiatives.
“There is definitely a rollback that is making it more challenging,” said Joanna Reeve, of tour operator Intrepid Travel. But she suggested travel could make us feel connected to other cultures so “there’s less of ‘us and them’ and more ‘us’.”
Published: Thu, 06 Nov 2025 07:54:51 +0000
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Released in the same week that International Airlines Group announces its latest results and the global travel community convened for World Travel Market London, a new report from Raven has set out a bold vision for the future of aviation.
Published: Wed, 05 Nov 2025 18:15:11 +0000
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RMS, a leading hospitality platform for hotels, motels, serviced apartments and campgrounds, has today announced a new integration with cloud-based point-of-sale provider Epos Now to enhance operational efficiency by connecting front-of-house transactions with RMS’s robust property management system.
By syncing guest billing and POS transactions in real time, the integration reduces manual data entry and reconciliation errors while giving operators a unified view of guest spend across accommodation, food and beverage and other outlets.
Published: Wed, 05 Nov 2025 11:44:17 +0000
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New research reveals key trends shaping hotel technology investment, satisfaction, and strategy, and a clear shift toward Best-in-Class integrated systems over All-in-One platforms.
Published: Wed, 05 Nov 2025 11:06:15 +0000
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Partnership reinforces Brazil’s role in Netflix’s global strategy to promote destinations and cultures through storytelling; the guide is available at cometobrasilwithnetflix.com.br
Published: Wed, 05 Nov 2025 09:36:57 +0000
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Emirates has invested AED 85 million to install more than 200 biometrics-enabled cameras across Terminal 3, Dubai International (DXB) – allowing more customers to pass through Check-In, Immigration, Boarding Gates, Lounges and board the aircraft, simply by facial recognition, with a quick and easy registration on Emirates app.
Eliminating the need to take out a passport and boarding pass at various points in the airport, the new biometrics initiative is a collaboration between Emirates and the General Directorate of Identity and Foreigner Affairs Dubai (GDRFAD), that reduces processing time significantly for all registered customers. The powerful cameras can recognise the biometric profile of a customer from one metre away, allowing customers to walk swiftly through areas where they used to have to pause and show documents.
Published: Wed, 05 Nov 2025 06:19:55 +0000
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Montréal-based affiliate commerce platform Stay22 has strengthened its executive team with two key hires, Fabien Loupy as CTO & Louis-Charles Genest as CFO. The appointments mark a new chapter for Stay22 as it approaches its tenth anniversary and surpasses $1 billion in annual transactions
Fabien Loupy and Louis-Charles Genest are joining the travel tech company based in Montreal (Canada) as Chief Technology Officer and Chief Financial Officer, respectively. After successfully leading technology at Stay22, Hamad Al-Khabbaz will be from now on Chief Innovation Officer of the firm that he co-founded in 2016, a newly created role to support the further development of the company.
Published: Wed, 05 Nov 2025 06:10:09 +0000
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The World Sustainable Travel & Hospitality Awards (WSTHA) and Tourism Economics have released the inaugural Global Destination Resilience Index 2025—a landmark study designed to measure how well destinations are prepared to balance growth with sustainability in an era of rapid global travel expansion.
Published: Tue, 04 Nov 2025 14:10:51 +0000