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Virgin Atlantic has been named a Which? Recommended Provider for long haul airlines, as the UK’s consumer champion publishes its latest airline satisfaction rankings.
The airline received an overall customer satisfaction score of 79% in the annual survey, outperforming its transatlantic competitors on food and drink, cabin environment and value for money.
Virgin Atlantic is one of just two airlines to receive the full five stars for customer service in the survey of more than 5,500 UK consumers, with respondents praising its staff and cabin atmosphere.
Based on independent testing and customer surveys, Which? Recommended Provider status is awarded to the highest-scoring companies for overall quality and customer satisfaction in their category.
Published: Fri, 27 Feb 2026 13:38:20 +0000
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McLaren Racing today announced that Etihad, the national airline of the UAE, will become an Official Partner of the McLaren Mastercard Formula 1 Team and the McLaren United Autosports WEC Hypercar Team for the 2026 season and beyond.
The partnership brings together two organisations with a shared commitment to innovation, ambition and delivering exceptional experiences for fans and customers around the world. With a strong synergy between racing and travel, this unique partnership will bring fans closer to the action through Etihad’s fast-growing network of more than 100 destinations.
Published: Fri, 27 Feb 2026 09:52:51 +0000
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For years, the hospitality industry has been talking about personalization. Today, personalization is no longer optional; it is a critical differentiator that drives loyalty, revenue, and long-term competitive advantage. Hotels that deliver experiences tailored to each guest are outperforming the market, while those relying on generic messaging increasingly risk irrelevance.
Published: Fri, 27 Feb 2026 08:32:20 +0000
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Jet2.com has completed a two-year retrofit installation programme, which has seen Split Scimitar Winglets installed onto 74 of its Boeing 737-800NG aircraft.
The retrofit improves aircraft efficiency, reducing fuel burn by 1.5% and helping to cut the airline’s annual carbon emissions by over 28,000 tonnes.
Published: Fri, 27 Feb 2026 07:25:38 +0000
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Hard Rock International and long-time partner Coca-Cola are championing women in music with a ‘Women Empower’ content series and related activations throughout March as part of Hard Rock’s annual International Women’s Month celebrations.
Published: Fri, 27 Feb 2026 07:21:06 +0000
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The Tourism Authority of Thailand (TAT) announces Tomorrowland Thailand, confirming the festival’s first full-scale Asian debut on 11–13 December 2026 at Wisdom Valley, Pattaya, Chon Buri Province. The legendary Belgian electronic music phenomenon will bring its full-scale production to Thailand, reinforcing the Kingdom’s position as a World Class Event Hub Destination and strengthening global confidence in Thailand as a premier host of international events.
Published: Fri, 27 Feb 2026 07:19:35 +0000
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Following a successful roll out to school kids in late 2025 via the Level Trust, easyJet has expanded its crew uniform donation scheme, aiming to provide jobseekers with smart, professional clothing for interviews, work, and everyday use.
Published: Fri, 27 Feb 2026 07:16:04 +0000
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Qantas Frequent Flyer is introducing the most significant changes to earning and retaining status since the program’s inception, giving members the ability to roll over unused Status Credits and earn them through everyday spending for the first time.
The changes, which follow extensive feedback from thousands of frequent flyers and leading loyalty experts, will be introduced progressively from later this year.
Published: Fri, 27 Feb 2026 07:14:38 +0000
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To mark Lufthansa’s 100th founding anniversary, the world’s largest passenger aircraft now also shines in a special blue design.Yesterday evening, the Airbus A380 landed at Munich Airport under flight number LH9901. It came from Shannon, Ireland, where it had been painted with an XXL crane and the lettering “1926 | 2026” and “100.”
Published: Fri, 27 Feb 2026 07:12:35 +0000
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flynas, the world’s leading low-cost carrier and the best LCC in the Middle East, announced the availability of more than 1.7 million seats during Ramadan 1447H, marking a 20% increase in seat capacity compared to the same period last year, across its domestic and international network.
Published: Fri, 27 Feb 2026 07:11:27 +0000